You can contact us by

Email: info@vidi.com.au

When you first contact us

When you first contact us we discuss if and how V I DI® can help you. Infrared imaging is an aid to diagnosis, it pinpoints the problem(s) but does not, on its own, diagnose.

Many of our clients, in both the medical and veterinary fields, come to us because they have exhausted all other avenues and are still none the wiser. What we are able to do is to indicate where your vet or farrier or osteopath or chiropractor or massage therapist or acupuncturist or saddle fitter should look.

(Although not a lot of work has been done yet with infrared in the equine dental field, we see clear indications of when dental work is required.)

We discuss the suitability of your facilities for imaging. If possible, we prefer to come to you where the horse is relaxed and has not had the stress of travel.

The ideal scanning environment is a large, windowless, climate controlled room with an even floor, rubber matting and “cold” lighting. Unless we are working in a veterinary hospital this almost never happens.

In reality we can almost always find somewhere suitable to work where artefacts are not a problem.

Sun, wind, water, and uneven ground are some things that can be sources of “artefacts”. Artefacts are the scourge of thermography and are outside influences which affect the surface temperature of the object being scanned. Others factors that can give false readings are brushing, clipped areas and missing hair and heat from boots and bandages.

These places are typical of the areas in which we work. Carports and under trees are possible. Also, as we're using heat-seeking, night vision technology, outside at night is good provided we can get out of the wind.

In many places in summer we work at night (or early morning) once everything has cooled down and the horse is not sweating.

In some places in winter it's the opposite, we image once the day has warmed up a little.

Whatever your situation, we can always find a way to work in it.